Sequential Overdrive by Norman Kay
Evil Plans
EVIL PLANS
Having Fun on the Road to World Domination
Hugh MacLeod
Cartoonist and blogger Hugh MacLeod follows up his bestselling IGNORE EVERYBODY with this joyful expedition into your soul’s desire for purpose, happiness and accomplishment.
Macleod’s ideas about ‘you and how you fulfill you' are universal and eloquently simple.
His seriously funny cartoons are worth the price.
The book is a valuable reminder to ‘get it done’ and feel the immense pleasure of leaving
your imprint.
From Evil Plans:
We are here to find meaning. We are here to help other people do the same. Everything else is secondary.
It’s not enough for the customers to love your product. They have to love your process as well.
“Extinction Management.” No vision, no business.
I don’t want to know why your product is good or very good or even great. I want to know why
you are totally frickin’ amazing.
Whatever your Evil Plan might be, there has to be some sort of sense of adventure,
some sort of ‘triumph over adversity’ baked in. Otherwise people won’t want to talk about it
and your story won’t spread.
Creating brilliant stuff that ‘speaks to the market’ in a way it has never been spoken to before.
Six Degrees of Preparation
A singular design can alter the complexion of an entire category.
An exceptional package becomes a core element of your brand.
Properly designed and executed your package will profoundly impact brand identity, product recognition, loyalty, and retention of that loyalty.
And, your package must build, inspire, and trigger the desire of those who will become the foundation of your franchise.
Is the vision of the project and the goals clear...
You should be so lucky.
Have you accomplished this previously...
It’s different now. It’s never the same.
Do you have assurance and insurance from your peers...
What’s your deductible?
Kay’s Law suggests that “What can go wrong during the process is never as previously experienced or anticipated, and the snag resides within a familiar set of assumptives.”
So let’s examine a pragmatic path that I call
Six Degrees of Preparation
‘Six Degrees of Preparation’ is a pilot’s checklist for package development. It’s a guide to supplement your existing format, your intuition and your prescience. The successful conclusion of any project sits with you the pilot, and your skill in managing the team and the process.
Your package is a vital ingredient of the consumer experience. Delivering on that experience and creating uncontested market space is the job at hand.
I look forward to discussing your success stories.
Norman
Norman Kay
CEO, IBC Shell Packaging
The Medium Is The Massage
THE MEDIUM IS THE MASSAGE
Marshall McLuhan and Quentin Fiore
Marshall McLuhan was a cultural icon of the 1960s.
His impeccable vision of what was to come/what is today, is uncanny.
Dozens of universities awarded McLuhan honorary degrees and he secured a Schweitzer Chair in the humanities at Fordham University. NBC aired ‘This Is Marshall McLuhan’ in March of 1967.
The Medium Is The Massage is McLuhan’s quirky assessment of twentieth century communication, politics and philosophy; augmented by Quentin Fiore’s frenzied photographic surrealism.
McLuhan chanted:
“We look at the present through a rear-view mirror. We march backwards into the future.”
“The ignorance of how to use new knowledge stockpiles exponentially.”
“Politics offers yesterday’s answers to today’s questions.”
He’s enlightening, alarming and, above all, futuristic.
From the book:
- The dominant organ of sensory and social orientation in pre-alphabet societies was the ear – hearing was believing. The phonetic alphabet forced the magic world of the ear to yield to the natural world of the eye. Man was given an eye for an ear.
- Everyone is in the best seat.
Everything we do is music.
Theater takes place all the time, where everyone is.
- At least I know who I was when I got up this morning, but I think I must have been changed several times since then.
- Real, total war has become an information war. Whenever hot wars are necessary these days, we conduct them in the backyards of the world with the old technologies.
The latest technologies have rendered war meaningless.
The hydrogen bomb is history’s exclamation point.
It ends an age-long sentence of manifest violence!
Do The Work by Steven Pressfield
Our enemy is not lack of preparation; it’s not the difficulty of the project, or the state of the marketplace or the emptiness of our back account.
THE ENEMY IS RESISTANCE.
The enemy of our chattering brain, which, if we give it so much as a nanosecond, will start producing excuses, alibis, transparent self-justifications and a million reasons why you can’t/shouldn’t/won’t do what we know we need to do.
So asserts Steven Pressfield in his treatise about overcoming resistance to your progress in life, and getting out of your own way.
Why is it that at day’s end we often feel a bit numb and unfulfilled regarding the prior twelve to sixteen hours? Did we nourish our purpose? Did we listen to our mind’s cue? Did we progress toward our heart’s dream?
Pressfield is blunt, funny, introspective, honest, and exceptionally on point as he clears our path to ‘getting it done.’
From the book.
- “The deeper the source we work from, the better our stuff will be – and the more transformative it will be for us and for those we share it with.”
- A child has no trouble believing the unbelievable, nor does the genius or the madman. It’s only you and I, with our big brains and our tiny hearts, who doubt and overthink and hesitate. Don’t think. Act.”
- ….the moment one definitely commits oneself, then Providence moves too.
A whole stream of events issues from the decision, raising in one’s favor all
manner of unforeseen incidents and meetings and material assistance
which no man could have dreamed would have come his way.
W.H.Murray
There's An Eco In Here And It's Getting Louder
Brands needn’t go to market naked in support of our planet’s deteriorating eco-system; they just have to be packaged more appropriately. Sustainability is equally compatible with ultra premium, upscale or modest product offerings. You want a commanding environment enveloping your product. You want the brand to look brilliant, to quickly engage your shopper, and outshine your competition to the right and left while conveying “take me home!” No problem; do it, trim down, lose weight, look svelte and reduce that footprint. And, yes, size does matter. You may no longer oversize. You’re a brand new Brand. The terms green, sustainable, and ecologically friendly are bantered about, often misused, and frequently misleading. Sustainable packaging is manufactured using substrates that have a neutral effect on the planet’s ecological system; acting to preserve our environment and without consequence to individual health. Ideally an environmentally safe packaging life cycle would encompass material sourcing, manufacturing, transportation, consumer use, and reprocessing. The object is to utilize materials that have been recycled, are recyclable, biodegradable, or possibly compostable. These materials are then converted and produced with environmentally clean processes, using minimal energy resources and transport volume. Brand owners are experiencing enormous rewards for becoming environmentally responsible. By implementing an intelligent ecological strategy corporations have achieved stunning results; a measurable contribution to a sustainable environment, a ‘greener’ bottom line attained through material reduction and process refinement, consumers’ awareness that the company is aligned with socially responsible actions, and a positive acknowledgment from the corporate board of directors as well as shareholders. Brands like Eco-me.com, Aveda and Toms have diligently embraced sustainable accountability.
Planning to achieve a sustainability proposition:
1. Analysis of existing structures, footprint, decorative/print specifications, and materials to achieve a net reduction in both environmental impact, overall cost, and “cradle-to-cradle” resource recovery.
2. Assessment of all packaging substrates to establish which materials represent the key targets in minimizing packaging impact.
3. Evaluating alternative materials with higher recyclate content from knowledgeable sources.
4. Examining the manufacturing consequences of new package designs on clean converting methods, energy sources, transport fuels, and eventual disposal of materials.
5. Initiating the re-design, alternate material selection, package component and composite testing, revised specifications, and quality management.
6. Strategic sourcing, procurement and tracking verification.

Ecologically prudent materials and benchmarks:
- Paperboard with up to 100% recycled fiber.
- APET thermoforming plastics containing up to 90% recycled material.
- PLA (Polyactic acid) 100% biodegradable corn derivative plastic for injection molded parts, thermoformed inserts, and clear folding cartons.
- Agri-Soy Inks containing zero petroleum additives and releasing minimal VOCs (volatile organic compounds.)
- Hybrid UV and Aqueous coatings that exhibit up to a 46% reduction in VOCs.
- Synthetic reflective emulsions utilizing 90% less metallic than traditional reflective foils.
- 100% recyclable and biodegradable molded pulp from discarded newsprint.
- 100% biodegradable and compostable film, principally from wood pulp and sourced from 100% managed forestry.
Ultimately zero packaging would end up as trash. The package would function to display, sell and protect the product; have secondary value, and finally re-cycling into a renewed source.
Right now it’s about corporate responsibility, adhering to current and ever more stringent regulations, and being open to informed consumer scrutiny.
Our worldview has shifted to a new understanding of social responsibility and environmental impact concerning the extraction, processing, consumption, disposal and recovery of our resources. We must forever alter our behavior in a qualitative and quantifiable manner.
“We didn’t inherit the land from our fathers.
We are borrowing it from our children.” Amish saying
Six Pixels of Separation
Six Pixels of Separation
Author: Mitch Joel
Mitch Joel states, "Everyone is connected. It's time to connect your business to everyone."
I suggest that it's time for you to connect with Joel's informed, mentoring, strategic direction.
The book flows; the style is clean, and, most importantly, the takeaways will leverage your influence immediately.
The new media is no longer nascent. It's developed and it's the prevailing power. Use it. Use it intelligently and obliquely or lose momentum...or worse.
A sampling of Mitch Joel's connective acumen
- It is fundamental reality that most successful business flourish because they are operating in a community that is flourishing. You can't have a strong business without a strong community.
- How you are positioning how people see you, and how you speak back to them is going to be the global validation for your growth.
- Digital marketing is about being slow. Real tangible results take time. It takes time to build your content, find your voice, develop a community, and earn trust and respect.
- How different would your business look if there were thousands of brand evangelists on line talking about you?
- Tactics don't win anything - strategy does. You need to have an amazing website. Having the prettiest website is not a goal - having the most functional one, with great creative flair, is.
- The challenge is to create a face based initiative that truly adds value and gets people's attention. What expertise and knowledge do we have, and how can we best share this with our consumers?
- Viral marketing is the force that takes hold when people pass around something that is very cool.
Intensifying The Magnetic Force Of Packaging
Our current lifestyle is pressuring consumers to make quicker decisions at the point of purchase. Raising a family, working, exercising and down-time absorb the time allocated for shopping. Our sensory filters are tighter, less gets through, and it takes an extraordinary package to trigger the consumers’ attention. With approximately 4 seconds to capture that shopper’s eye, the package must have phenomenal impact, brand recognition and instant engagement or you’re runner up.
Our current lifestyle is pressuring consumers to make quicker decisions at the point of purchase. Raising a family, working, exercising and down-time absorb the time allocated for shopping. Our sensory filters are tighter, less gets through, and it takes an extraordinary package to trigger the consumers’ attention. With approximately 4 seconds to capture that shopper’s eye, the package must have phenomenal impact, brand recognition and instant engagement or you’re runner up.
Package designers face the challenges of overcrowded shelves, an array of competitive options, private labeling, an indistinguishable sea of skus&flavors, substitute categories and, as usual, cost constraints – do more with less.
Marketing invests significant time and funds developing the brand’s personality, its heritage and its authenticity. Advertising, PR, social media, and events have conveyed that message. It’s essential that this energy has continuity and intensity at the point of purchase where your package must clearly translate and reinforce that imagery.
How do you successfully execute this final touch point within your brand’s unique voice?
How do you maximize package impact, thereby retaining loyalty and persuading transition from brand Y to your product?
How do you close the deal? – All within a synapse!
First of all, you do it in an environmentally sustainable manner!
Our company is committed to global ecology and the preservation of our ecosystem.
We urge you to adopt environmentally prudent, sustainable packaging utilizing recyclable materials and clean production processes. http://tiny.cc/4k32p
You do it by creating emotional, evocative connections with the shopper.
Engage the eye with color, typography, photography, neoteric shape & structure, and a myriad of extraordinary, available decorative techniques.
Ignite touch with material, texture and laminations.
Amp up your tone with a stunning narrative. Use the power and magic of words to amplify your remarkable message.
Provoke scent with micro-encapsulated scented coatings.
Technological innovation brings light, sound and movement into the equation for reusability and special edition packaging.
Embedding QR (quick response) coding to initiate mobile apps leverages your package’s reach.
You cannot do everything.
You can’t afford everything.
You wouldn’t want to do everything.
And the package surface does not allow for everything.
Today’s value and simplicity consciousness translates into doing more with less. A clean, uncluttered presentation amidst this crowded environment is an intelligent approach.
It’s wise to execute the design without appearing to be over the top or wasteful. Size matters. Do not oversize your package.
The success of your brand is heavily dependent upon the environment surrounding your product. Your package at this final touch point must be building, revitalizing, and winning the confidence of the consumer.
Answer me this: how many packaging designers does it take to light up a shelf?
First Things First
Author: Stephen R. Covey
If you passed on this amazing book a few years ago, here’s your chance to review what I believe to be one of the more functional books of the past decade. While reviewing my original notes recently I realized that this is a must share.
Covey developed a unique take on ‘time management;’ truly a misnomer, as the context is fundamentally about energy management and life management.
In the true sense you cannot manage time, but you can prevent it from managing you; and you are the one inserting the content that moves your life forward; either mundanely or, as I live it, in Sequential Overdrive.
Some outtakes from Covey’s cleanly executed narrative:
- Anything less than a conscious commitment to the important is an unconscious commitment to the unimportant.
- The Management Matrix: The four quadrants
- The main thing is to keep the main thing the main thing!
- The Center of Focus: To spend time in any other circle diminishes our effectiveness.
- The objective is not to fill the container to the ‘brim.’
- There is a powerful difference when we live in the Kairos or Abundance Paradigm.
In-Sourcing Is The New Out-Sourcing
Outsourcing of the entire packaging design, development and production responsibility is a prevailing alternative. Whenever an organization utilizes outside support for anything, it is essentially outsourcing.
So the process, however limited in scale, is an everyday and necessary on-going business experience.
Employing an outside agency to surgically remove an organ of the enterprise is something quite different.
Outsourcing of the entire packaging design, development and production responsibility is a prevailing alternative. Whenever an organization utilizes outside support for anything, it is essentially outsourcing.
So the process, however limited in scale, is an everyday and necessary on-going business experience.
Employing an outside agency to surgically remove an organ of the enterprise is something quite different.
The surface savings may seem readily quantifiable and easily inserted into any presentation however one would be best advised to accurately define those inside core strengths prior to initiating any fundamental change. The craving to attain immediate financial relief goes something like this: “whatever can go outside, goes outside and let’s concentrate on our core strengths.”
This design trend in reorganization often works if you are talking about a quantitative, non-tactical part of the overall process such as purchasing printed material that has already been creatively developed and approved. With fewer employees, ergo, salaries, benefits and space, you can reconfigure the bottom line, enhancing both the operating statement as well as the balance sheet.
The financial justification “appears” appetizing.
A consulting firm is initially engaged to re-engineer and re-structure the operation or the department.
We assume that the newly minted ‘process’ has been measured against present packaging solutions,
packaging innovation, and what the current system lacks - if anything.
Exhaustive interviews must reveal whether or not the out-sourcing affiliate (OSA) has the capabilities, the experience, the credentials and a similar culture to successfully accomplish the sought-after marketing solutions. Marketing, brand strategy, operations, and top management must assess the effects this will have on future performance as well as the ramp-up to merge with current programs and initiatives.
Evaluate, evaluate, evaluate.
Observe the entire organization as it appears holistically. This includes the product or service, its relevance in today’s market, historical and recent earnings performance, industry overview, strategic plan, people and material assets, singular strengths, viewpoint, and purpose.
Are you over or under staffed?
Are your key people effective?
Is there an uninterrupted flow of information with transactional ease between the bodies that comprise the entire organization?
Consider before you commit:
What is the corporate culture before the department is severed?
Has it been defined and ingested or is it as prosaic as most mission statements?
Who gets to paint that picture?
How will this culture be altered?
What are the measurable high impact goals aside from overhead re-allocation?
What hidden costs will likely emerge after the reorganization takes place?
Are you adding design talent that is lacking?
Are you accreting production flexibility? Speed?
How do you earmark efficiency, and how do you assess effectiveness?
Who is driving this move, and are the motives absolutely clear, and supported concretely?
A few of the critical disciplines involved in outsourcing the packaging department: design and creative, engineering, structural integrity, QC standards, recyclability&sustainability, material&converting processes, fulfillment, legal/mandatory, and functional&esthetic testing.
I suggest, and it has been our consistently successful experience, that there is a third alternative to governing the packaging sphere.
A. Stasis. “If it’s not broken don’t fix it.”
B. Outsource. Let go of all the internal complexity and overhead, exporting those issues to the outsourcing affiliate (OSA).
This reminds me of “take two aspirins and call me in a year.”
C. Blend the two approaches into one best long term outcome.
Essentially it’s In-Sourcing.
We like to call it Sequential Overdrive.
Let’s take a look at the ‘process’ that In-Sourcing presents.
a. Distilling the packaging discipline into its vital subsections: Primary packaging, Secondary or Promotional packaging, Print media and miscellaneous collateral
b. Analyzing the overall workload; maintenance of existing packaging, and new initiatives
c. Selecting your most productive talent and eliminating the laggards
d. Designating your directors for primary and secondary work - each of these directors requires one equally efficient and knowledgeable manager
e. Designating other individuals to process the bulk of the contractual information
f. This step is the key to your success. Each of the directors is empowered and responsible to select the best of the best suppliers with the following characteristics:
Success history, cost effectiveness, consistent quality, transactional speed and ease of communications, in-house structural and graphic design expertise, overall global production capability, speed to market, creative and problem solving turnaround speed, staffed engineering and QC, a specified experienced account liaison , and finally, a deep understanding of your products positioning in the marketplace.
And the payoff!
Unlike a paid-for, retainer-based creative services design agency, the new era, full-service design and product development firms provide this total package of ‘value-added’ services at no additional cost in return for an on-budget significant portion of the yearly production.
As a result, you continue to realize the benefits of continuity within your organization while maintaining a minimal overhead with internal staff who ‘live’ your business as you capture the strengths, initiative and creativity of your In-Sourcing partners. These suppliers provide continual essential support and become the backbone of your department’s architecture.
The opportunity you will seize and experience with these ‘turnkey’ packaging companies is a grasp of the entire strategic marketing picture that defines your brand strategy success while providing all the attributes in the right sequence, with the correct timing, and with relevant solutions.
In-Sourcing works! Whether it’s cosmetic packaging, pharmaceutical packaging, scotch packaging or global production; done correctly, it’s a beautiful solution.
“It’s not the answer that enlightens, but the question.” Eugene Ionesco
So I ask you this. What plagues your packaging initiatives in this hi-productivity / low overhead era?
The China Syndrome
Backdrop:
The term ‘0ff-shore manufacturing’ has become a non-sequitur.
Just as the reference to ‘Global’ enterprise, global anything is stereotyped. Given present day quantum real time communications, technological applications, and ‘fast-first move; this planet has morphed into a sprawling neighborhood.
We have gone from Magellan to the Concorde to ‘across-the-pond’ to Nano lickety split!
I am referring to the USA and Western European neighborhoods. We surely manufacture only a fraction of our past output. No longer a trend, this has become a slide, a slippery slope.
So the term off-shore is superfluous.
Made in China; Global Catch 22
IBC Shell has been manufacturing products and packaging overseas for our clients for 19 years, and we have become expert in the very odd couple of expectation and reality.
With diligence and perseverance we earned an exclusive PHD in:
Culture Shock and Performance Expectation.
I would like to share some of that experience and information with you. Hopefully it will be useful.
What do you want?
You want a design acumen that will transform your ideas into physical reality, and you want the quality that’s in your mind’s eye, and, naturally, you want it at a price, and you want it when you want it. I guess you want what you want.
Guess what?
There’s an even chance that you probably didn’t get what you wanted, possibly aren’t getting what you want, and may not, perchance, get what you desire going forward.
'Want is often a verbal incongruity that collides with reality.
Performance anxiety:
Whether your program involves 12 color print on a recyclable substrate, mirror polished wood vessels, a diaphanous fragrance package, stainless steel guitars, leather balloons, or titanium stemmed glassware, you must make absolutely certain that your supplier is capable of providing the product within your quality and performance framework.
As with every endeavor your foundation plan must be well established or disappointment will ensue. So why not forget about painting the house, and begin concentrating on the basement.
Don’t launch a project without contingency planning and predictable downtime for discontinuities; even holidays.
Discord frequently occurs with Asian manufacturers, often due to linguistic and cultural dissimilarities. However, most problems are usually traced to poor planning, insufficient engineering, a lack of pre-production analysis, or improperly monitored QC standards. Often the product or packaging design is inadequate or imperfect, and the deficiency is blamed on the Asian manufacturer. Defects recognized during the production sequence are vexing, often calamitous. Furthermore, primary factories customarily outsource to smaller factories to save money and capture production time. This practice usually sacrifices quality and can sabotage a program.
Our best practice manufacturing blueprint is cemented in longstanding relationships between ownerships that recognize and digest the path to quality and performance. Ninety percent of our production emanates from the IBC Shell Design and IBC Shell Packaging teams. Therefore, together with an independent testing lab and our third party QC assurance team we must represent the bridge to reality. Regarding product engineering specifications, QC standards, and performance dates, our procedure is to translate and transmit the data in the proper dialect. QC and engineering guidance must be tailored specifically for each program and, frequently, milestone tracking requires resident factory presence. Printing schemes and digital files can be developed domestically, and factory prepress approval plus continual on-press management serve as your redundant safety net.
Coming to your local neighborhood:
It’s an economic reality that manufacturing migrates to low cost, less economically evolved, cheap labor regions. In the past, innovation and new realities have stayed at home within developed societies, but now we have become increasingly aware of the imagination and neoteric ideas emanating from these low cost manufacturing regions. Nascent well educated middle classes in Asia, hungry for more meaningful and better paying jobs, have spawned this outcome.
Incidentally, this is the emergent middle class that will eventually purchase all of the merchandise that we no longer produce. Think China and India.